Shipping policy

Free UK mainland delivery on all roofing kits and orders over £400.

Choose your delivery date and time slot at checkout.

For hazardous goods and non-parcel (pallet) deliveries, someone must be present to receive and sign for the delivery.

Next Day Delivery

Order cut off 12:30pm for next day delivery. Orders placed before 12:30pm Monday to Friday are typically dispatched the same day for next working day delivery. Orders placed after this cut-off time will usually be processed on the next working day.

Next working day delivery is available for most UK mainland areas. However, next working day delivery is not guaranteed and depends on courier performance, stock availability, weather conditions, bank holidays, and other circumstances outside our control.

Deliveries are made Monday to Friday only (excluding weekends and bank holidays).

Delivery Charges

Delivery charges are shown live in your basket as you shop and are confirmed at checkout based on your delivery postcode, weight, and product type.

Additional charges for upgraded delivery services, where available, will be clearly displayed at checkout before payment.

Delivery Exceptions

Deliveries to Northern Ireland, Republic of Ireland, Isle of Wight, Isle of Man, Guernsey, Jersey, Alderney, Scottish Highlands & Islands, and postcode areas such as AB, IV, KW, PA20+, PH19+ may be subject to longer delivery times or additional transport charges.

  • May take longer
  • May not be eligible for next working day delivery
  • May incur an additional transport charge
  • May be price on application (POA)

Please note these examples are not exhaustive. Some remote, offshore, restricted-access, and non-mainland UK locations may also be subject to extended lead times, surcharge pricing, or manual quotation before dispatch.

Delivery Date & Time Slots

At checkout, you can choose your preferred delivery date from the available Monday to Friday options.

Subject to availability, delivery upgrade options may include AM Delivery, PM Delivery, Pre-10:00am Delivery, and Specific Time Delivery. These services are offered on an estimated basis only and are not guaranteed.

Delivery Support

If you have any questions about delivery, lead times, access restrictions, or postcode coverage before placing your order, please contact us and we will be happy to help.

Email: sales@fibreglassroofkits.com

Call: 0330 002 2170

Returns

Items can be returned within 30 days of delivery.

Return postage is the buyer’s responsibility, although we can help arrange collection.

Please see our Returns Policy for details.